Kimberly Meredith
on Demand

What if I can’t see a video that I have subscribed to?

Be sure that you are logged into your account. To do so, go to the My Account page. Then, return to this page. The videos you have subscribed to will be listed under the MyVOD tab. If you have logged in and still do not see the video, it may have expired. You can resubscribe. If you feel you are already subscribed for a video, please contact us.

Are videos viewable from any device?

Yes, you should be able to view the video on any Internet connected device. You may experience some buffering depending on your connection speed. If you have any trouble playing a video, please contact us.

How long are subscribed to videos available for viewing?

After you subscribe to a video, it is available for the time period indicated on the product; generally 1 week. During that time, you can watch as often as you like. To find out how much time you have remaining on a subscribed-to recording, go to https://www.thehealingtrilogy.com/my-account/subscriptions/

Can I resubscribe to a video after my access has expired?

Absolutely. You can resubscribe to a video access at anytime after your access has expired. We don’t permit automatic resubscribes at this time, so you have complete control over renewals.

What if I want to have access indefinitely?

Kimberly’s new membership program, The Angel Club, includes all of the videos available in the on Demand library. Become a member today!